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Counselling: Getting started

How can I get started?


You can start by booking an initial consultation (a free 15 minutes telephone call).

What is an initial consultation?


An initial consultation is a free 15 minutes telephone conversation, in which you can ask any questions that you may have about having counselling. It is also an opportunity to share a little about what you have been experiencing in order to find out if counselling with us would be the right choice for you. Finally, you will be able to find out the times and dates of our next available Counselling session and book a session. If you are ready to start the process, click on the book my consultation now to fill in a quick 2 minute form to get started:

What happens next?

Once you have completed the form we will call you for your initial consultation.

What happens after the initial consultation?

We will ask for your email address and send you all the details of your provisional session (session becomes confirmed once payment has been received).

This email will confirm, the day, time and location of your session, with information about transport and parking. The email will also contain payment information, with payment being required to secure the session and move the booking from provisional to confirmed.


I have made the payment now what?


Our account is checked regularly and once we have received your payment, we then move your booking from provisional to confirmed and look forward to meeting you.


What happens on the day of my session?


On the day of your counselling session, we ask that you arrive 10 minutes before your session start time. For example, if your session is booked for 6 pm then we would ask you to arrive at 5.50 pm (no earlier than this) to fill in any paperwork. The paperwork will usually include personal details and a general form about how you have been feeling, your mood and your motivation levels. (If you have difficulty with reading, writing or filling forms, please let us know and we will be happy to fill them in for you by offering the forms verbally).


What happens in the first session?


The first session is really ‘a get to know you’ session. it is a chance for your counsellor to find out more about you and what has bought you to counselling at this time. Together you will hope to determine whether having counselling with this counsellor could be the right fit. The first 5-10 minutes will include looking at the terms of working together (the client contract) and the privacy policy, in order to ensure that you understand how we manage your confidentiality.


Then there will be time to a share what you have been experiencing, why you want counselling and what you would like to gain from coming to counselling ( also don’t worry if you don’t quite know yet, I suppose a general theme is that most people hope that they can find a way to improve their self or their situation).


The last 10 minutes of the session are used to reflect on how you found the counselling and to book any future sessions.